Your top20 Account Starts Here
Creating an account on top20 takes a few taps — enter your details, verify your number, and your wallet is ready to connect with bKash, Nagad, or Rocket. Access is subject to local law and eligible regions.
Get Help With Your Account
If something is not working during or after registration — a verification PIN that did not arrive, a wallet transfer that needs checking, or a login issue on a new device — our support team is set up to handle account-specific questions quickly. Reach us through the channel that suits you.
Live Chat
Available directly from the registration and login pages. Type your question and a support agent picks it up — no ticket number needed for account access issues.
Email Support
For account verification documents or wallet transaction queries that need a paper trail, email support lets you attach screenshots and get a written response.
Help Centre
The Help Centre covers common registration questions — OTP not received, wallet linking steps, and password reset — with step-by-step answers you can follow on your own.
How We Protect Your Account
Account security on top20 runs on a few concrete layers. Your connection is encrypted end-to-end using SSL, so the data you enter during registration — phone number, password, wallet details — is never transmitted in plain text. Identity verification ties your account to a real mobile number, which also acts as a recovery path if you ever need to reset access. We do not store full wallet credentials on our side; payment instructions are handled through the wallet provider's own secure transfer flow. Your personal data is held in line with our privacy policy, and you can request a data review or account closure at any time through support.
Every page of the registration and login flow runs over SSL. Your phone number, password, and wallet details are encrypted in transit from the moment you type them.
OTP verification at signup means your account is tied to a real, active number. That same number is your recovery path if you need to regain access later.
We do not hold your bKash, Nagad, or Rocket credentials. Transfers go through each wallet provider's own secure flow, so your wallet PIN never passes through our servers.
Your account data is handled under our privacy policy. You can request a full data review or ask for account closure by contacting support — no hoops, no waiting period.
Pay the Way Bangladesh Does
We built the deposit and withdrawal flow around the wallets Bangladeshi people already use daily. bKash, Nagad, and Rocket are all supported from day one — no bank card required to get started. Open your wallet app, send to the account number shown in your top20 deposit screen, confirm with your PIN, and the balance reflects in your account. Withdrawals follow the same path in reverse: request from your account, confirm your wallet number, and the transfer is initiated back to your mobile wallet.
What to Expect When You Register
The registration flow on top20 is built around your phone. You enter a mobile number, receive a one-time PIN, and confirm it — that single step ties your account to a number you already use every day. From there, you pick a password, and your account is active. Connecting a payment method comes next: open
your bKash, Nagad, or Rocket app, navigate to the deposit section inside your top20 account, and follow the wallet-to-wallet transfer steps shown on screen. Your account dashboard shows your balance, transaction history, and active sessions across devices, so switching from phone to browser keeps everything in sync. If anything stalls during setup, our support team
is reachable via live chat directly from the registration page.
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OTP Phone Verification Your mobile number is the anchor of your account. A one-time PIN confirms ownership in seconds, so no email loop is needed to get started.
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Wallet Connection Link bKash, Nagad, or Rocket straight from your account settings. The transfer steps are shown inside the deposit screen — no separate app switching required.
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Cross-Device Access Log in on your phone, then pick up on desktop without losing your place. Session continuity means your balance and history follow you across devices automatically.
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Live Chat on Registration If you hit a snag during signup, live chat is available from the registration page itself — no need to navigate away or open a separate support tab.
Account
The registration flow on top20 is built around your phone. You enter a mobile number, receive a one-time PIN, and confirm it — that single step ties your account to a number you already use every day. From there, you pick a password, and your account is active. Connecting a payment method comes next: open your bKash, Nagad, or Rocket app, navigate to the deposit section inside your top20 account, and follow the wallet-to-wallet transfer steps shown on screen. Your account dashboard shows your balance, transaction history, and active sessions across devices, so switching from phone to browser keeps everything in sync. If anything stalls during setup, our support team is reachable via live chat directly from the registration page.
Explore the LobbyYour details are encrypted for secure account access.
Common Questions About Signing Up
Here are the questions we hear most from people setting up a top20 account for the first time.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.